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Alorica provides customer service and customer relationship management across a variety of industries, including healthcare and retail. The company employs more than 100,000 people and hires WFH ...
Amid fears that artificial intelligence will take jobs away from workers in industries ranging from marketing and customer service to healthcare, AI is actually creating more opportunities for ...
Customer service is the assistance and advice provided by a company through phone, online chat, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [1] but towards the end, the idea of a well-performed service is that of increasing revenues.
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Account Manager. Median pay: $43.57 per hour If you have customer service, sales and relationship-building skills, this could be a lucrative side gig to pursue. Account manager responsibilities ...
Customer service classes can be taught in a traditional classroom setting with workbooks or DVD and a trainer, through various methods of e-learning ( web based training ), or a blend ( blended learning) of the two. An advantage of classroom training, whether traditional or the synchronous form of blended learning, is that participants can ...
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