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2. Why We Must Approach AI Like the Automobile - AOL

   www.aol.com/why-must-approach-ai-automobile...

   AI and robotics will effectively zero out jobs requiring a high school education in basic retail customer service, like fast food restaurants, convenience stores, gas stations, and grocery stores.

3. I Get This Call Every Day - Wikipedia

   en.wikipedia.org/wiki/I_Get_This_Call_Every_Day

   It focuses on a call received by an employee of a customer service call centre; the player must navigate through the call without irritating the caller or breaking confidentiality laws. Gallant was fired from his job at a call centre as a direct result of publishing the game. [1]

4. Customer - Wikipedia

   en.wikipedia.org/wiki/Customer

   A customer may or may not also be a consumer, but the two notions are distinct. [8] [1] A customer purchases goods; a consumer uses them. [9] [10] An ultimate customer may be a consumer as well, but just as equally may have purchased items for someone else to consume. An intermediate customer is not a consumer at all.

5. Voice of the customer - Wikipedia

   en.wikipedia.org/wiki/Voice_of_the_customer

   In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]

6. Hawaiian Airlines to get new leadership after merger closes ...

   www.aol.com/news/hawaiian-airlines-leadership...

   JAMM AQUINO / DEC. 3, 2023 The U.S. Department of Transportation approved the proposed merger between competitors Alaska and Hawaiian airlines today, the final regulatory hurdle for the $1.9 ...

7. Job description - Wikipedia

   en.wikipedia.org/wiki/Job_description

   A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position. It may specify the functionary to whom the position reports, specifications such as the qualifications or skills needed by the person in the job, information about the equipment, tools and work aids used, working conditions, physical demands, and a ...