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2. Product management - Wikipedia

   en.wikipedia.org/wiki/Product_management

   Product managers analyze information including customer research, competitive intelligence, industry analysis, trends, economic signals, and competitive activity, [1] as well as documenting requirements, setting product strategy, and creating the roadmap. Product managers align across departments within their company including product design ...

3. Consumer Bill of Rights - Wikipedia

   en.wikipedia.org/wiki/Consumer_Bill_of_Rights

   The right to consumer education states that consumers should be able to acquire knowledge and skills needed to make informed, confident choices about goods and services while being aware of basic consumer rights and responsibilities and how to act on them.

4. International Standard Classification of Occupations - Wikipedia

   en.wikipedia.org/wiki/International_Standard...

   Service and sales workers 51 Personal service workers 511 Travel attendants, conductors and guides; 512 Cooks; 513 Waiters and bartenders; 514 Hairdressers, beauticians and related workers; 515 Building and housekeeping supervisors; 516 Other personal services workers; 52 Sales workers 521 Street and market salespersons; 522 Shop salespersons

5. Social networking service - Wikipedia

   en.wikipedia.org/wiki/Social_networking_service

   Illustrations showing various icons of some popular social networking services. A social networking service (SNS), or social networking site, is a type of online social media platform which people use to build social networks or social relationships with other people who share similar personal or career content, interests, activities, backgrounds or real-life connections.

6. Financial Ombudsman Service - Wikipedia

   en.wikipedia.org/wiki/Financial_Ombudsman_Service

   The Financial Ombudsman Service is an ombudsman in the United Kingdom.It was established in 2000, and given statutory powers in 2001 by the Financial Services and Markets Act 2000, to help settle disputes between consumers and UK-based businesses providing financial services, such as banks, building societies, insurance companies, investment firms, financial advisers and finance companies.

7. Customer experience - Wikipedia

   en.wikipedia.org/wiki/Customer_experience

   Due to the shift in customer experience, in 2014 Wolny & Charoensuksai highlight three behaviours that show how decisions can be made in this digital journey. The Zero Moment of truth is the first interaction a customer has in connection with a service or product. This moment affects the consumer's choice to explore a product further or not at all.