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2. Gate agent - Wikipedia

   en.wikipedia.org/wiki/Gate_agent

   Agents have a variety of duties depending on the size of the airline, including making boarding announcements, assigning seats, handling standby passengers, monitoring jet way doors during boarding and disembarkation, and assisting in customer service duties. [1] Gate agents are able to see everything about each customer's flight ticket. They ...

3. Flight attendant - Wikipedia

   en.wikipedia.org/wiki/Flight_attendant

   A flight attendant, traditionally known as a steward ( MASC) or stewardess ( FEM ); or air host ( MASC) or hostess ( FEM ), is a member of the aircrew aboard commercial flights, many business jets and some government aircraft. [1] [2] Collectively called cabin crew, flight attendants are primarily responsible for passenger safety and comfort.

4. Baggage handler - Wikipedia

   en.wikipedia.org/wiki/Baggage_handler

   Baggage handler. In the airline industry, a baggage handler is a person who loads and unloads baggage ( suitcases or luggage ), and other cargo (airfreight, mail, counter-to-counter packages) for transport via aircraft. With most airlines, the formal job title is "fleet service agent/clerk", though the position is commonly known amongst airline ...

5. Flight dispatcher - Wikipedia

   en.wikipedia.org/wiki/Flight_dispatcher

   A flight dispatcher (also known as an airline dispatcher or flight operations officer) assists in planning flight paths, taking into account aircraft performance and loading, enroute winds, thunderstorm and turbulence forecasts, airspace restrictions, and airport conditions. Dispatchers also provide a flight following service and advise pilots ...

6. Representative please! You can still get airline customer ...

   www.aol.com/representative-please-still-airline...

   How airline customer service evolves online. Chard, the traveler who got in touch with Delta on X, said the climate on social media overall is changing, pointing to fractured online communities.

7. Line technician (aviation) - Wikipedia

   en.wikipedia.org/wiki/Line_technician_(aviation)

   A line technician (commonly known as a line tech, line guy, gas jockey or ramp rat) is someone who works on an airport ramp at a fixed-base operator (FBO), a business that typically handles general aviation aircraft as opposed to commercial traffic. Their technical responsibilities include coordinating ramp operations and aircraft movement via ...