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  2. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.

  3. Technical support - Wikipedia

    en.wikipedia.org/wiki/Technical_support

    Technical support, also known as tech support, is a call centre type customer service provided by companies to advise and assist registered users with issues concerning their technical products. [1] Traditionally done on the phone , technical support can now be conducted online or through chat.

  4. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    White House receptionist William Simmons at his desk in 1946, conversing with a visitor. The business duties of a receptionist may include answering visitors' enquiries about a company and its products or services, directing visitors to their destinations, sorting and handing out mail, answering incoming calls on multi-line telephones or, earlier in the 20th century, a switchboard, setting ...

  5. Customer representative - Wikipedia

    en.wikipedia.org/wiki/Customer_representative

    A customer representative is an individual who has authority to represent a community that intends to purchase a product. The term is most often applied to a representative of a company, or proxy, who works closely with a producer or developer to clarify specifications for a product or service.

  6. Operations management - Wikipedia

    en.wikipedia.org/wiki/Operations_management

    A service is intangible making it difficult for a customer to evaluate the service in advance. In the case of a manufactured good, customers can see it and evaluate it. Assurance of quality service is often done by licensing, government regulation, and branding to assure customers they will receive a quality service.

  7. Early life and career of Kamala Harris - Wikipedia

    en.wikipedia.org/wiki/Early_life_and_career_of...

    The program maintained rigorous graduation requirements, mandating completion of up to 220 hours of community service, obtaining a high-school-equivalency diploma, maintaining steady employment, taking parenting classes, and passing drug tests. At graduation, the court would dismiss the case and expunge the graduate's record.

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