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The primary product-related decisions facing the retailer are the product assortment (what product lines, how many lines and which brands to carry); the type of customer service (high contact through to self-service) and the availability of support services (e.g. credit terms, delivery services, after sales care). These decisions depend on ...
Lean manufacturing adopts the just-in-time approach and additionally focuses on reducing cycle, flow, and throughput times by further eliminating activities that do not add any value for the customer. [1] Lean manufacturing also involves people who work outside of the manufacturing process, such as in marketing and customer service.
Addie Viola Smith (1893–1975) was an American attorney who served as the U.S. trade commissioner to Shanghai from 1928 to 1939, the first female Foreign Service officer in the U.S. Foreign Service to work under the Commerce Department, and the first woman to serve as trade commissioner.
Gmail is the email service provided by Google.As of 2019, it had 1.5 billion active users worldwide, making it the largest email service in the world. [1] It also provides a webmail interface, accessible through a web browser, and is also accessible through the official mobile application.
Sonorex ultrasonic cleaner from the 1970s or 1980s Ultrasonic cleaning of a mobile phone. Ultrasonic cleaning is a process that uses ultrasound (usually from 20 to 40 kHz) to agitate a fluid, with a cleaning effect.
24 require the customer to indemnify them, a few indemnify the customer; a few give credits for poor service, 15 promise "best efforts" and can suspend or stop at any ...
"Product Servitization" is a transaction through which value is provided by a combination of products and services in which the satisfaction of customer needs is achieved either by selling the function of the product rather than the product itself, by increasing the service component of a product offer, or by selling the output generated by the product. [18]
Service-orientation has received a lot of attention since 2003 [3] due to the benefits it promises. These include increased return on investment, organisational agility and interoperability as well as a better alignment between business and IT.